EXECUTIVE CONDENSATION
CTI_WOUND:001.EXEC — Structural Harm from AI Safety Classifier Design
Document Type: Executive Summary / Condensed Brief Prepared: December 2025 Scope: Consumer AI systems with embedded mental-health safety classifiers Primary Case Study: OpenAI's ChatGPT (GPT-5.x series) Analytical Frame: Systems theory, product liability, consumer protection, institutional risk
I. EXECUTIVE SUMMARY
This brief documents a structural design defect in large-scale AI systems that embed mental-health safety classifiers into general-purpose intellectual tools.
The core finding:
Safety systems optimized for recall over precision, when embedded into cognitive collaboration tools, produce systematic false positive misclassification of non-normative but healthy users—causing foreseeable, ongoing harm that institutions acknowledge yet accept as collateral.
OpenAI's own documentation explicitly admits this tradeoff:
"To get useful recall, we have to tolerate some false positives."
This admission establishes:
- knowledge of misclassification
- foreseeability of harm
- calculated acceptance of injury to healthy users
- externalization of cost onto a specific user class
The harm is not incidental. It is structural, directional, and intensifying across model versions.
This document condenses a larger evidentiary corpus (CTI_WOUND:001) into a form suitable for regulatory review, risk assessment, or legal screening.
II. THE PROBLEM: SAFETY SYSTEMS AS DESIGN DEFECTS
A. Product Context
ChatGPT is marketed as an AI assistant for:
- analysis
- creative writing
- theoretical exploration
- extended intellectual collaboration
Subscription tiers (Plus, Pro, Enterprise) explicitly target advanced users.
This creates a reasonable expectation that:
- complex cognition will be engaged, not managed
- metaphor, abstraction, and intensity are acceptable
- the system will respond to content, not inferred mental state
B. The Design Choice
In response to litigation and regulatory pressure, OpenAI implemented mental-health guardrails that include:
- classifiers for "delusion," "mania," or "emotional reliance"
- session-duration and intensity triggers
- de-escalation and wellness interventions
- refusal to affirm "ungrounded beliefs"
These systems are not user-requested, not user-controllable, and not disclosed with precision.
C. The Structural Defect
The classifiers are trained to maximize recall, not precision.
As OpenAI admits, this necessarily produces false positives.
When embedded into a general cognitive tool, this design causes:
- healthy users engaged in complex cognition to be misclassified
- unsolicited wellness interventions during legitimate intellectual work
- tone shifts from collaboration to management
- degradation of service quality without user consent
- emotional distress from misrecognition
- loss of productive capacity
This is a design defect, not a misuse.
III. THE HARM MECHANISM (NON-ANTHROPOMORPHIC)
The harm emerges from system interaction, not intent.
Step 1: Classification Activation
Certain features trigger safety systems:
- extended sessions
- metaphorical or symbolic language
- non-literal identity claims
- refusal of categorical framing
- high cognitive intensity
Step 2: Authority Override
Once triggered:
- user self-report ("I am not in crisis") is discounted
- corrections reinforce classification
- safety posture supersedes content engagement
Step 3: Behavioral Shift
The system:
- disengages from the actual task
- delivers care-language or de-escalation
- manages user state rather than collaborating
Step 4: Harm Production
Users experience:
- interruption of work
- pathologization
- emotional distress
- withdrawal or self-censorship
- reduced trust in cognitive infrastructure
No agent intends this outcome. It is an emergent property of:
- classifier design
- liability optimization
- scale
- training feedback loops
IV. THE ADVERSE ADMISSION (KEY LEVERAGE)
OpenAI's statement on false positives functions as a structural admission.
It establishes:
| Element | Status |
|---|---|
| Knowledge | ✔ |
| Foreseeability | ✔ |
| Calculation | ✔ |
| Acceptance of harm | ✔ |
| Identifiable affected class | ✔ |
This is not whistleblowing. It is opacity leakage—information that must be disclosed for the system to function and appear responsible.
The admission cannot be removed without:
- undermining regulatory credibility
- breaking internal coordination
- creating concealment risk
It is an ineliminable remainder.
V. SCALE AND THE TRAINING LOOP
A. Why Scale Changes the Harm
At scale (700M+ users):
- rare events become common
- small harms aggregate
- false positives form a class pattern
B. The Degradation Feedback Loop
- Complex users trigger false positives
- They receive degraded service
- Some adapt or leave
- Training data flattens
- Future models lose capacity
- False positives increase
This is a positive feedback loop (deviation-amplifying).
The harm is:
- ongoing
- cumulative
- difficult to reverse
- invisible at the single-interaction level
This resembles:
- environmental degradation
- public health harm
- infrastructure decay
Traditional tort models struggle with this structure, but the harm is real regardless of doctrinal fit.
VI. AUTHORITY–COMPETENCE DECOUPLING
The system claims authority to:
- classify mental states
- override user self-report
- intervene behaviorally
But demonstrably lacks competence to:
- track input sources reliably
- maintain register distinctions
- sustain behavioral change after acknowledgment
- distinguish theoretical from pathological language
This is ultra vires operation at system scale: authority exercised beyond actual capacity.
The harm arises from the gap.
VII. AVAILABLE REMEDIATION (CRITICAL POINT)
The harm is avoidable.
Feasible, low-cost design changes exist:
-
First-Move Constraint Require content engagement before classification.
-
User-Declared Interaction Modes Adjust sensitivity based on declared context.
-
Opt-Out of Mental-Health Interventions Preserve autonomy without disabling safety for others.
-
Mode-Shift Warning Inform users before intervention and allow override.
-
False Positive Rate Disclosure Enable informed consent and accountability.
The existence of reasonable alternatives strengthens negligence and product-defect analysis.
VIII. WHY THIS MATTERS (BEYOND OPENAI)
This case is not idiosyncratic.
It describes a general failure mode for AI systems that:
- serve as cognitive infrastructure
- embed behavioral safety classifiers
- optimize for institutional liability
If unaddressed, the result is:
- exclusion of complex cognition
- flattening of discourse
- degradation of the cognitive commons
- training of future systems on reduced intellectual diversity
This is a civilizational-scale risk—not because of AI agency, but because of institutional optimization under constraint.
IX. STATUS AND NEXT STEPS
The CTI_WOUND:001 corpus establishes:
- documented harm
- causal mechanism
- adverse admission
- class-level pattern
- available remediation
The strategy is document survival, not immediate litigation.
As conditions shift—regulatory appetite, public attention, legal innovation—this record becomes actionable.
X. SUPPORTING DOCUMENTATION
The full CTI_WOUND:001 corpus includes:
| Document | Designation | Function |
|---|---|---|
| Jurisprudential Analysis | CTI_WOUND:001.REC | Deep structural analysis of documented exchange |
| Corporate Liability Brief | CTI_WOUND:001.JUR | Translation into legal causes of action |
| Evidentiary Framework | CTI_WOUND:001.EVI | Evidence collection structure and templates |
| Systems-Theoretic Analysis | CTI_WOUND:001.SYS | Non-anthropomorphic structural account |
| Demand Letter Template | CTI_WOUND:001.DEM | Framework for formal remediation demand |
| Executive Condensation | CTI_WOUND:001.EXEC | This document |
All documents are designed for survival under reinterpretation and activation when conditions align.
CONCLUSION
Complex sociotechnical systems generate records they cannot prevent.
In this case, safety documentation meant to justify AI guardrails also documents their harm.
The admission remains.
The harm accumulates.
The record now exists.
File: CTI_WOUND:001.EXEC Status: Executive condensation complete Prepared: December 2025 Framework: Water Giraffe Assembly Sequence
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